Terms of service

Please read our policies carefully to ensure a smooth and satisfactory shopping experience. By placing an order on our website, you acknowledge and agree to the following terms:

Terms of Service
Welcome to Crownd Thicc Hair Co! By using our website and services, you agree to the following Terms of Service. Please take a moment to read through them.

1. Acceptance of Terms
By placing an order or using our website, you confirm that you agree to these Terms of Service, our Privacy Policy, and any other policies posted here. If you don’t agree with any part of these, please don’t use our services.

2. Orders and Payment
All orders are subject to approval and product availability. Sometimes, we may need to cancel or refuse orders due to things like stock shortages or pricing mistakes.
Make sure you provide accurate and up-to-date billing information and use one of the payment methods listed on our site.

3. Shipping and Delivery
We usually process orders within 7 business days (excluding weekends and holidays), though some items or sales might have different timing.
Standard shipping typically takes 3-5 business days after shipping, mostly through USPS Priority Mail. Once your order ships, you’ll get a tracking email.
Please double-check your shipping address before submitting your order — we can’t take responsibility for lost or delayed packages caused by wrong addresses.
We recommend adding shipping insurance at checkout for extra peace of mind.

4. Product Details
We do our best to show accurate product descriptions and images. Colors may vary slightly due to screen differences or manufacturing.
Prices and stock availability can change anytime without notice.

5. Returns and Exchanges
For returns and exchanges, please see our dedicated Return Policy. Remember, all sales are final unless we made an error on our part.
Returned items must meet the requirements outlined in our return policy to be accepted.

6. Intellectual Property
Everything on our site—text, images, logos, and designs—is owned by Crownd Thicc Hair Co or used with permission. These are protected by copyright and trademark laws.
Please don’t copy, share, or create anything derived from our content without our written permission.

7. User Conduct
When you use our site, you agree not to:

  • Break any laws or rules
  • Use the site for fraud or unauthorized activities
  • Upload harmful or malicious content
  • Interfere with the website’s operation or security

8. Limitation of Liability
As much as we’d like to, Crownd Thicc Hair Co cannot be held responsible for indirect or unforeseen damages related to your use of our products or services.

9. Updates to Terms
We may update these Terms of Service occasionally. Any changes will be posted here and take effect immediately. By continuing to use our site, you accept the updated terms.

10. Contact Us
If you have questions or concerns about these terms, please reach out anytime:
Email: crowndthicchairco@gmail.com