Shipping policy

Please read our policies carefully to ensure a smooth and satisfactory shopping experience. By placing an order on our website, you acknowledge and agree to the following terms:

At Crownd Thicc Hair Co, we’re all about getting your order to you quickly and in perfect shape. Here’s what you need to know:

• Processing Time: We usually get orders ready to ship within 7 business days (weekends and holidays excluded).

• Delivery Time: Once shipped, standard delivery typically takes 5-9 business days. Please keep in mind that timing can vary depending on your location and factors like weather or carrier delays.

• Tracking: As soon as your order is on its way, we’ll send you an email with tracking details so you can keep an eye on your package.

• Shipping Costs & Free Shipping: Shipping charges will be shown at checkout. Oh, and orders over $100 get free standard shipping—just our way of saying thanks!

• Double-Check Your Address: Before you hit that final “order” button, please make sure your shipping address is accurate. If there’s a problem due to incorrect info, unfortunately, we can’t be responsible for delays or lost packages.

• Where We Ship: Right now, we ship only within the U.S., but we’re hoping to offer international shipping soon.

• Unexpected Delays: We do our best to get your order to you on time, but sometimes things (like weather or carrier issues) happen beyond our control. If there’s a delay, we’ll keep you in the loop.

If you have any questions or need help with your order, just reach out to us at crowndthicchairco@gmail.com. We’re here to make your experience awesome!