Terms of Service

Welcome to Crownd Thicc Hair Co! By using our website and services, you agree to the following Terms of Service. Please take a moment to read through them carefully.

1. Acceptance of Terms

By placing an order or using Crownd Thicc Hair Co’s website, you confirm that you accept these Terms of Service, our Privacy Policy, and any other policies posted on our site. If you do not agree with any part of these terms, please refrain from using our services.

2. Orders and Payment

All orders are subject to approval and product availability. We may cancel or refuse orders for reasons including, but not limited to, stock shortages or pricing errors.
Payments must be completed using the methods provided on our site. You agree to provide accurate and up-to-date billing information.

3. Shipping and Delivery

Order processing typically takes 5 to 10 business days, unless otherwise specified (such as "Ready to Ship" items or during promotional periods).
Shipping durations vary depending on the chosen method and carrier. We primarily ship via USPS Priority Mail.
Once an order is shipped, Crownd Thicc Hair Co is not liable for any shipping delays or lost packages. We recommend opting for shipping insurance at checkout for added protection.

4. Product Details

We strive to ensure product descriptions and images are accurate; however, colors and appearances may differ slightly due to screen settings or manufacturing variations.
Prices and availability are subject to change without prior notice.

5. Returns and Refunds

Please consult our dedicated Return Policy for information regarding returns, exchanges, and refunds.
We reserve the right to deny returns that do not meet our policy requirements.

6. Intellectual Property

All content on our website—including text, images, logos, and designs—is the property of Crownd Thicc Hair Co or used with permission, protected under copyright and trademark laws.
You may not reproduce, distribute, or create derivative works from our content without our explicit written consent.

7. User Conduct

When using our website, you agree not to:

  • Break any laws or regulations

  • Use the site for fraudulent or unauthorized activities

  • Upload or distribute harmful or malicious content

  • Disrupt the operation or security of the website

8. Limitation of Liability

To the fullest legal extent, Crownd Thicc Hair Co is not liable for any indirect, incidental, special, or consequential damages resulting from using or being unable to use our products or services.

9. Updates to Terms

We may modify or update these Terms of Service at any time. Changes take effect once posted on our website. Continued use of our site means you accept the updated terms.

10. Contact Information

If you have any questions about these Terms of Service, please reach out to us at:
Email: crowndthicchairco@gmail.com

 

Contact us for sales, support, media inquiries and/or general questions. Please allow 48 hours for a response. Thank you!